Cookie Policy
This Cookie Policy explains how we use cookies, web beacons, pixels, and similar tracking technologies on our online gaming platform to enhance user experience, ensure platform security, and deliver personalised content to our players across Australia. Last updated: January 15, 2026.
Understanding Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit our website. They contain information about your browsing activity, preferences, and account data. Beyond traditional cookies, we also use comparable tracking technologies such as web beacons, pixels, local storage objects, and device identifiers to monitor user interactions, improve service delivery, and facilitate responsible gambling measures across our platform.
Types of Cookies We Use
Our platform employs four primary categories of cookies, each serving distinct purposes to enhance your gaming experience and protect your account security. Understanding these categories helps you make informed decisions about your privacy settings and cookie preferences while using our services.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential/Necessary | Enable core functionality including login authentication, account security verification, payment processing, and fraud detection systems that protect both players and operators | Session or up to 12 months |
| Functional | Remember user preferences such as language settings, display themes, sound options, gameplay history, and saved payment methods to personalise your gaming sessions | Up to 24 months |
| Analytical | Collect aggregated data about user behaviour, page performance, traffic patterns, and feature usage to identify platform improvements and optimise server resources | Up to 36 months |
| Marketing | Track promotional campaign effectiveness, display targeted advertising, measure conversion rates, and deliver personalised offers based on your gaming interests and deposit history | Up to 24 months |
Legal Basis for Cookie Usage in Australia
Our use of cookies complies with the Privacy Act 1988 (Cth), Australian Consumer Law, and regulations enforced by state gambling authorities. We obtain your consent for non-essential cookies through our cookie banner displayed on first visit. Essential cookies necessary for platform operation, account security, and regulatory compliance are deployed without explicit consent, as permitted under Australian privacy legislation and gambling licensing requirements.
Essential Cookies for Gaming Operations
Essential cookies enable critical platform functions that cannot be disabled without compromising your ability to play games, access your account, or complete transactions. These include authentication tokens for secure login, session identifiers, CSRF protection tokens, responsible gambling session timers, self-exclusion flags, deposit limit counters, and payment gateway tokens required by our Australian financial regulators.
Responsible Gambling and Cookie Management
Our platform uses cookies to implement mandatory responsible gambling measures across Australia. These technologies monitor your deposit amounts, track time spent gaming, enforce cooling-off periods, maintain self-exclusion databases, and flag accounts showing signs of problem gambling. These protective cookies cannot be disabled and serve to comply with state licensing requirements and our commitments to player protection standards set by gambling authorities.
Personalisation and User Experience Cookies
Functional and analytical cookies enhance your experience by remembering your gameplay preferences, favourite games, notification settings, interface customisation choices, and previous transaction methods. We also use these cookies to conduct A/B testing on new features, optimise game loading speeds, improve mobile responsiveness, and identify technical issues affecting user experience. You may disable personalisation cookies without affecting core functionality.
Third-Party Cookies and Advertising Partners
We engage analytics providers, advertising networks, and marketing platforms that place their own cookies on your device. These third-party partners help us understand audience demographics, measure promotional effectiveness, prevent fraudulent activities, and deliver relevant gaming advertisements. We maintain data processing agreements with all third parties ensuring compliance with Australian privacy standards. You can manage third-party cookies through your browser settings or opt-out via industry privacy preference centres.
Managing Your Cookie Preferences
- Visit our cookie preference centre accessible from the footer of every page on our platform
- Toggle essential cookies status for reference only, as these cannot be disabled
- Disable functional cookies if you prefer not to store your preferences and settings
- Opt-out of analytical cookie tracking if you don’t wish to contribute to platform improvement analytics
- Reject marketing cookies to prevent personalised advertising based on your gaming behaviour
- Click “Save Preferences” to apply your selected settings immediately
- Your preferences will be stored locally and respected across future platform visits
Browser-Level Cookie Control Instructions
- Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data → Allow or Block Specific Sites
- Mozilla Firefox: Preferences → Privacy & Security → Cookies and Site Data → Manage Exceptions
- Apple Safari: Preferences → Privacy → Manage Website Data → Select Website and Remove
- Microsoft Edge: Settings → Privacy, Search and Services → Clear Browsing Data → Cookies and Other Site Data
- Opera Browser: Settings → Advanced → Cookies and Site Permissions → Manage Cookies
- Enable “Do Not Track” signals in your browser settings to signal privacy preferences to websites
- Use private or incognito browsing modes to prevent cookies from being stored on your device
Your Privacy Rights and Data Protection
Under Australian privacy law, you have rights regarding cookies and personal data collection. You may request access to information collected through cookies, request correction of inaccurate data, lodge a privacy complaint with the Office of the Australian Information Commissioner, or withdraw consent for non-essential cookies at any time. Disabling certain cookies may limit our ability to provide personalised services, implement responsible gambling measures, or process payments securely, but will not prevent basic platform access.
Contact and Policy Updates
For questions about this Cookie Policy, requests to exercise your privacy rights, or concerns about our cookie practices, contact our Privacy Officer through the help centre. This policy may be updated periodically to reflect changes in technology, regulatory requirements, or operational practices. Continued use of our platform after policy modifications constitutes acceptance of updated cookie practices.